Lean Six Sigma Yellow Belt 試験
最新更新時間: 2026/09/21
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Question No : 1
A Micro Process Map may map a process showing the entire activities of a department and can likely be broken into many Macro Process Maps showing numerous processes that comprise the activities of the department.
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Question No : 2
At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What the SUPPLIER wants and What it SHOULD be.
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Question No : 3
The “Equipment” category of Root Causes on a Fishbone Diagram would be used primarily used to generate ideas as to which of the following are possible causes for defects?
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Question No : 4
In order to properly draft a Process Map at the start of a project we are told to __________________ from beginning to the end.
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Question No : 5
The purpose of a ______________ is to identify the complexity of the process and to assist in identifying critical steps in the process.
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Question No : 6
With a Fishbone Diagram we use the legs to define each source of a potential defect and along the legs we enter each potential means by which a defect could be introduced into our process.
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Question No : 7
When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
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Question No : 8
In an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs is called the Value Chain.
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Question No : 9
As we attempt to find a commonality of terms to assess the performance of a broad range of processes we use a key metric called the DPMO which stands for __________________________?
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Question No : 10
The following Business Case is constructed properly. “During 2009 the commercial loan division experienced a 2.7% default rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly.”
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Question No : 11
A Belt has determined that the insurance claim form needn’t be reviewed by accounting thereby improving the number of claims a processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.
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Question No : 12
The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?
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Question No : 13
Al bought a digital camera from his local electronics store. When he first used it he found the zoom lens function was inoperative because a gear was installed improperly.
For the manufacturer of the camera this would be categorized as what type of cost?
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Question No : 14
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
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Question No : 15
Y, the output of a process, is the ______________ variable while Xn, the various inputs to a process, are the _____________ variables.
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