ITIL 4 Foundation 試験
【2024桜まつりキャンペーン】:ITILFND_V4 最新真題を買う時、日本語版と英語版両方を同時に獲得できます。
実際の問題集を練習し、試験のポイントを了解し、テストに申し込むするかどうかを決めることができます。
さらに試験準備時間の35%を節約するには、ITILFND_V4 問題集を使用してください。
Question No : 1
What helps diagnose and resolve a simple incident?
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Question No : 2
What should all 'continual improvement' decisions be based on?
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Question No : 3
What should be done for every problem?
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Question No : 4
How should the workflow for a new service request be designed?
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Question No : 5
What is the purpose of the 'relationship management' practice?
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Question No : 6
Which practice has a purpose that includes ensuring that risks have been properly assessed?
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Question No : 7
Which of the following can be used to access service desks?
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Question No : 8
What is a recommendation of the ‘focus on value’ guiding principle?
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Question No : 9
What is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks?
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Question No : 10
Which practice owns and manages issues, queries and requests from users?
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Question No : 11
Which ITIL practice has a purpose that includes reducing the likelihood of incidents?
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Question No : 12
Which practice coordinates the classification, ownership and communication of service requests and incidents?
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Question No : 13
Which is included in the purpose of the ‘design and transition’ value chain activity?
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Question No : 14
It should be based on the objectives of the organization
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Question No : 15
Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and maturity assessments?
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