Certified Implementation Specialist - Service Mapping 試験
最新更新時間: 2026/09/21
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Question No : 1
Which one of the following describes when the MID Server config.xml file is read and used?
正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/mid-server/concept/c_MIDServerConfiguration.html
Question No : 2
Assume an Apache Web Server Identifier Entry is configured as shown:

If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will happen when executing a Service Mapping discovery?
正解:
Question No : 3
Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?
正解:
Explanation:
Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0855595
Question No : 4
When running Service Mapping discovery, which of the following represents the root cause of the error?
“Failed to access target system. Access is denied”
正解:
Question No : 5
Which of the following reasons would a prospect consider purchasing ServiceNow Event Management? (Choose three.)
正解:
Question No : 6
In Service Mapping, which one of the following best represents the process flow of discovery?
正解:
Question No : 7
Which one of the following Regular Expressions could be used to parse the value 5.2.0 from the string?
Version 5.2.0
正解:
Explanation:
Reference: https://community.servicenow.com/community? id=community_QUESTION NO:&sys_id=7dac1ed1db8b5494190b1ea6689619cc _
Question No : 8
Which address is required for Service Mapping to discover a Load Balancer that does not previously exist in the CMDB?
正解:
Question No : 9
In Event Management, if a Message key is not passed from an Event, which of the following Alert fields combine to populate the Message key on an Alert?
正解:
Explanation:
Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0756521#:~:text=If%20the%20Message%20Key%20is,fields%20populate%20the%20Message%20Key.
Question No : 10
When using the Pattern Designer, a Regular Expression parsing strategy is available from which operation?
正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/service-mapping/concept/c_ParsingStrategesPatDef.html
Question No : 11
In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?
正解:
Question No : 12
Within the CMDB, all application CI Types/Classes are children of which parent class?
正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/table-administration/concept/table-extension-and-classes.html
Question No : 13
Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following Criterion attributes:
✑ Class
✑ Configuration file
✑ Version

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service.
What will happen in the CMDB?
正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/service-mapping/task/t_CreateCITypeForSM.html
Question No : 14
Which one of the following describes how a MID Server communicates with a ServiceNow instance?
正解:
Question No : 15
Which one of the following best represents the output from the following Regular Expression?
([\w\d\-\.]+)
正解: