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ServiceNow CIS-HR 問題練習

Certified Implementation Specialist-Human Resources 試験

最新更新時間: 2026/09/21

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Question No : 1
Which base instance application delivers the results of current state metrics with leading indicators?

正解:
Explanation:
Verified Answer. B. Performance Analytics Very Short Performance Analytics is a base instance application that delivers the results of current state metrics with leading indicators. Performance Analytics enables users to visualize and track the progress of key performance indicators (KPIs) over time, and compare them to targets and benchmarks1. Performance Analytics can be used to monitor and improve the performance of HR services and processes2.

Question No : 2
After configuration on a Lifecycle Event is complete, what additional configuration is needed to initiate the LE process for an employee?

正解:
Explanation:
Verified Answer. C. An Event is needed to initiate the LE process Very Short An event is a record that indicates a change in the state of an application or a task. Events can be used to trigger actions such as notifications, workflows, or scripts. To initiate a Lifecycle Event process for an employee, an event must be configured on the Lifecycle Event record. The event can be based on a condition, a script, or a schedule1.

Question No : 3
Which learning task template field allows creation of the short description and description in one or more languages?

正解:
Explanation:
Verified Answer. D. Global descriptions for translations Very Short The global descriptions for translations field allows creation of the short description and description in one or more languages. This field is a related list on the learning task template form that displays the language, short description, and description for each language that the learning task template supports1.

Question No : 4
Which HRSD application synchronizes ServiceNow with external HR systems?

正解:
Explanation:
Verified Answer. A. HR Integrations Very Short HR Integrations is an HRSD application that enables ServiceNow to synchronize data with external HR systems, such as Workday, SAP SuccessFactors, or Oracle PeopleSoft. HR Integrations can be used to import employee profiles, HR services, and HR cases from external systems into ServiceNow, or to export HR data from ServiceNow to external systems1.

Question No : 5
What is the purpose of Journey designer?

正解:
Explanation:
Verified Answer. D. It combines Lifecycle Event cases and Journey Accelerator action plans Very Short Journey designer is a feature that allows HR professionals to create and manage employee journeys that combine Lifecycle Event cases and Journey Accelerator action plans. A journey is a collection of activities that guide an employee through a specific experience, such as onboarding, offboarding, relocation, or parental leave1.

Question No : 6
If an HR Service needs to be accessible to employees on the Employee Center, which field must be completed on the HR Service record?

正解:
Explanation:
Verified Answer. C. Catalog Item Very Short A catalog item is a record producer that defines the required fields and how the item appears in the catalog to employees. To make an HR Service accessible to employees on the Employee Center, the catalog item field must be completed on the HR Service record1.

Question No : 7
When a Guided Setup task is marked as complete, how can it be reopened?

正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/reference/r_HRTaskViewPage.html

Question No : 8
What do Client Roles define?

正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ClientRoles.html

Question No : 9
What determines if a user can view a Knowledge article?

正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/task/t_SelectUCArticle.html

Question No : 10
Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html

Question No : 11
When creating a PDF Document Template, where does the list of Document Revisions come from?

正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/concept/c_HRDocumentTemplates.html#PDFTemplate

Question No : 12
With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/concept/c_I18NKMInternational.html

Question No : 13
When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/employee-form-configuration.html

Question No : 14
If a customer has a huge employee population, complex organizational structures, and requires custom integrations and language translations, what level of configuration complexity would their project be considered?

正解:

Question No : 15
What are the key differentiators between an HR Profile record and a User record? (Choose three.)

正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_HRProfileRecords.html

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