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Salesforce Certified Community Cloud Consultant 問題練習

Salesforce Certified Community Cloud Consultant 試験

最新更新時間: 2024/03/19,合計103問。

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Question No : 1
Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile of responsive and utilize rich text styling for the amount totals in each column. Mobile access to these invoices is important. The API Enabled profile permission has been turned on to allow Salesforce mobile access to external users with Communities licenses.
Which characteristic of this Community will cause display problems when accessed from an Android mobile device?

正解:

Question No : 2
Which aspect of Reputation can an Administrator configure? Select one or more of the following:

正解:

Question No : 3
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records.
Which three actions should the Community Cloud consultant takes to solve this issue? Choose 3 answers Select one or more of the following:

正解:

Question No : 4
Universal Containers creates a Napili template -based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles.
Which standard functionality should a Community Manager use to accomplish this task?

正解:

Question No : 5
Universal Containers (UC) is launching a Partner Community. Users will receive a welcome email with a link to login to the new Community. UC wants the link to last longer than seven days.
How can a Community Cloud consultant change the validity period of the link to meet this requirement? Select one or more of the following:

正解:

Question No : 6
A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products.
How should the coffee company's administrator meet these requirements?

正解:

Question No : 7
What two things should a Salesforce Admin do to accomplish this?
Universal Containers needs to create a Support Community with the following requirements:
• Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.
• A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.
• Customer users must be able to collaborate with all Community users.

正解:

Question No : 8
Northern Trail Outfitters is launching a Community for its B2B customers and partners.
What should the Consultant consider when granting users access to the Community?

正解:

Question No : 9
Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.
- The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect
- Customer users only need to see their orders in the Community
- Orders are currently public read-only
- Customer users need to access fields that are already part of the existing integration
What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers

正解:

Question No : 10
Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities:
• Each business unit can only collaborate with its partner network.
• Partners only see Knowledge articles and content specific to their business unit.
• Some business units allow partners to raise support cases.
• Some partners work with multiple business units.
How should a Salesforce Admin meet these requirements?

正解:

Question No : 11
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers.
Which Community template should the Community Cloud consultant recommend? Select one or more of the following:

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Question No : 12
A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.
What three things should the Salesforce Admin do to brand this Community using Community Builder? Choose 3 answers.

正解:

Question No : 13
Universal Containers has a Community for their partners. They would like to add a new partner company and grant their users access to the Community.
What is the first step the Salesforce Admin must complete to set up the partner users? Select one or more of the following:

正解:

Question No : 14
Universal Containers has the following requirements:
• Enable VIP community access once a customer has reached $1 million in revenue.
• Maintain customer revenue in Salesforce.
• All customers must have access to the general customer community.
• VIP customers must have access to VIP information in the community.
• The number of profiles in Salesforce must be limited.
How should the Salesforce Admin provide VIP users access to the VIP information?

正解:

Question No : 15
Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.
How should a Community Cloud consultant accomplish this task? Select one or more of the following:

正解:

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