Adobe Customer Journey Analytics Business Practitioner Professional 試験
最新更新時間: 2026/09/21
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Question No : 1
Which Adobe CJA features enable automated report generation? (Select two.)
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Question No : 2
An organization considers any interaction from website, mobile app or call center as ‘an engagement event’ and web, mobile, and phone call as its channels.
As a CJA business practitioner, how can you create a weekly report that reflects average engagement per channel?
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Question No : 3
A retail company wants to analyze their customers journey across their website, mobile app, in-store, and customer contact center.
Which filter container level is recommended to support cross channel analysis across multiple sessions in this scenario in CJA?
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Question No : 4
Which features support real-time data analysis in Adobe CJA? (Select two.)
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Question No : 5
An insurance organization wants to report on its customers who have connected to its agents through its website, mobile app, or phone calls in the last 7 days. The organization wants the number of customers connecting through each channel to be highlighted on the top of dashboard, so that key data stands out.
As a CJA business practitioner, what visualization would you recommend to be used in Workspace?
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Question No : 6
Which Adobe CJA feature allows tracking customer interactions across multiple channels?
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Question No : 7
You are trying to analyze how long it takes for a customer to make an online purchase. The process from brand awareness to purchase is long (taking multiple days and site visits) and for most customers, they visit your company site from multiple channels before purchasing.
However, you have already analyzed the funnel from first touch to conversion. Instead, you would like to analyze the period between the customer's final site arrival and the purchase.
Which of dimension would be used in the lookback window of an attribution model to answer this question?
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Question No : 8
Which filters ensure that only relevant customer actions are included in a report? (Select two.)
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Question No : 9
Which feature in CJA allows you to view information about a component, including its description, similar components, and other components it is frequently used with?
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Question No : 10
What is the first step when analyzing campaign performance data in Adobe CJA?
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Question No : 11
What is the primary role of a data view in Adobe CJA reports?
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Question No : 12
Which elements must be configured when building a report for sales performance across regions? (Select two.)
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Question No : 13
Your marketing team needs weekly sales performance reports segmented by product categories. After configuring the report schedule, the team reports that the files they receive are unreadable. Upon investigation, you find that the export format was incorrectly set.
What should you do next?
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Question No : 14
Which Adobe CJA features support in-depth data analysis? (Select two.)
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Question No : 15
A marketer is trying to understand if a particular campaign was successfully converting first-time users or return users. Assume someone qualifies as a first-time user as long as it's the first session within the reporting window.
Which component could be used to support differentiating first time users from return users within a given reporting window?
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